Audits, Inspections, Research & Events
Beyond software, I conduct on-site audits, market research, and help organize professional events with the same rigor and attention to detail I apply to code.
Past Highlights
Trusted by international brands for operational excellence and service quality assessments
Gray Line Worldwide
Experience Audit & Speaking
Conducted comprehensive evaluation of tour operations and customer journey mapping. Delivered insights on operational excellence and participated in their professional development sessions.
Radisson Blu Hotels & Bars
Operational Audit & Service Observation
Comprehensive on-site audits of hotel operations, bar services, and guest experience touchpoints. Delivered actionable insights for service improvement and operational optimization.
ISN Expo - Sheraton Oman Hotel
Industry Conference & Speaking
Participated as a speaker at the ISN Expo, sharing insights on technology integration in hospitality and service industries. Engaged with industry leaders on digital transformation.
Services Offered
Comprehensive on-ground services delivered with professional expertise
Venue & Service Audits
Secret shopper observations, service quality assessments, and operational compliance checks
Process & Compliance Checks
Detailed evaluations with concise, actionable reports focusing on improvement opportunities
Market & Competitor Research
Pricing analysis, operational benchmarking, and competitive landscape mapping
Event Organization & Logistics
Professional event coordination, vendor management, and comprehensive logistics planning
Why Does a Software Engineer Do Audits & Speaking?
It's a fair question. Here's the truth:
Real-World Context Makes Better Software
Auditing hotels, tour operations, and events exposes me to real operational challenges. I see firsthand how businesses run, where processes break down, and what users actually need. This real-world insight directly translates into better software solutions, more intuitive UX decisions, and products that solve actual problems—not theoretical ones.
Systems Thinking Applies Everywhere
Whether I'm debugging code or evaluating a hotel's check-in process, I'm analyzing systems. Both require identifying bottlenecks, mapping user journeys, and optimizing workflows. The analytical framework is identical—only the domain changes. This cross-pollination of skills makes me sharper at both.
Fresh Perspectives Prevent Tunnel Vision
Spending 100% of my time coding would limit my perspective. Engaging with diverse industries, speaking at conferences, and consulting on operational excellence keeps my mind agile. I return to every development project with renewed energy and broader problem-solving approaches that pure coders often miss.
I'm Open to More Collaborations
If you're organizing a conference, need a speaker on tech integration, operational audits, or want someone who understands both technology and business operations, I'm interested. These engagements fuel my creativity and expand my network—and I bring the same professionalism to them as I do to my code.
What Makes My Approach Different?
Engineering Mindset Meets Operational Excellence
I apply the same systematic, data-driven approach I use in software development to audits—thorough, methodical, and obsessively detail-oriented. No gut feelings, just evidence-based recommendations.
Clear, Actionable Reports
No fluff, no jargon, no 50-page documents nobody reads. Just precise observations and practical recommendations you can implement immediately. Think of it as a pull request for your business operations.
Local Knowledge, Global Standards
Deep understanding of Muscat's business environment combined with international quality benchmarks from working with clients worldwide through Upwork.
Confidential & Professional
Complete discretion with sensitive business information and unbiased, objective assessments. Your competitors will never know I was there.
Need an Audit or Event Support?
Whether you need operational audits, mystery shopping, market research, or event organization in Muscat and nearby areas, I deliver results with the same precision I bring to software development.
All communication happens exclusively through Upwork until a contract is established